Service Level
Level 1 | Level 2 | Level 3 | |
Pre delivery Programming | |||
Delivery at customer’s main location | |||
Technical traning for installation VendVolution | |||
Technical training for operating VendVolution | |||
Service Test | |||
Basic Warranty | |||
Telephone Support | |||
Collection of units at customer’s main location | |||
Technical support from Monday to Friday from 09 to 18 hrs. |
|||
Extended Warranty | |||
On site Unit Installation | |||
On Site Support | |||
Collection of Units on Site |